Last updated: [11, 2025]
This Privacy Policy explains how Helix Coatings (“we,” “our,” or “us”) collects, uses, and protects your personal data when you visit our website helix-coatings.com.
We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and all applicable European and national data protection laws.
1. Data Controller
The data controller responsible for processing your personal information is:
Helix Coatings
Address: [Insert registered address]
Email: info@helix-coatings.com
Website: helix-coatings.com
2. Data We Collect
We may collect and process the following types of data:
a) Information you provide directly
When you fill out contact forms, apply to become a distributor, or communicate with us by email or phone, we may collect your:
– Name and surname
– Company name
– Email address
– Telephone number
– Country and city
– Any additional information you choose to provide.
b) Information collected automatically
When you visit our website, we may collect:
– IP address (anonymized)
– Browser type and version
– Device and operating system
– Pages visited and time spent
– General usage data collected through cookies and similar technologies.
3. Purpose and Legal Basis of Processing
Your personal data is processed for the following purposes and legal bases:
– To respond to inquiries submitted through contact forms – Consent
– To evaluate distributor or partnership applications – Pre-contractual necessity
– To maintain communication with partners and customers – Legitimate interest
– To analyze website traffic and improve performance – Consent
– To comply with legal and regulatory requirements – Legal obligation
4. Google Analytics
We use Google Analytics to collect anonymous information about how visitors use our website. This helps us understand website performance and improve user experience. The data collected may include anonymized IP addresses, session duration, and pages visited. Google Analytics processes data according to European data protection standards, and IP addresses are anonymized before being stored. You can withdraw your consent to analytics cookies at any time using the cookie settings on our website.
5. Data Retention
We keep your personal data only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations.
Retention periods are as follows:
– Contact form inquiries: up to 12 months
– Distributor applications: up to 24 months
– Analytics data: up to 14 months
6. Data Sharing and Transfers
We do not sell or rent personal information. Your data may be shared only with:
– Technical service providers such as website hosting or analytics tools
– Legal authorities, if required by law
If data is transferred outside the European Union, it is protected by approved safeguards such as Standard Contractual Clauses or equivalent data protection mechanisms.
7. Data Security
We apply technical and organizational measures to protect personal data from loss, misuse, unauthorized access, or alteration. These include secure servers, encryption, and restricted access to authorized personnel only.
8. Your Rights
You have the following rights under the GDPR:
– Right to access your data
– Right to correct inaccurate or incomplete data
– Right to delete your data (“right to be forgotten”)
– Right to restrict or object to processing
– Right to data portability
– Right to withdraw consent at any time
You can exercise these rights by contacting us at info@helix-coatings.com. You also have the right to file a complaint with your national Data Protection Authority.
9. Cookies
Our website uses cookies to enhance functionality and measure performance. Details about their use and management are described in our separate Cookies Policy.
10. Updates to This Policy
This Privacy Policy may be updated periodically. Any changes will be published on this page with the updated date shown at the top.
Helix Coatings
Email: info@helix-coatings.com
